Blog

November 25, 2020

Most Google My Business (GMB) site owners will never have thought about centralizing their review management – simply because they are only responsible for a single site. In that case, all Google reviews and information can be handled easily by one user through the …

October 22, 2020

You arrive at the station after a journey of several hours, want to get something to eat, pick up your cell phone and google for “supermarket”. You go to Google Maps and are shown the three most important supermarkets in your area. Thereby acts …

October 9, 2020

Every day thousands of customers write reviews on Google. Some expect a reaction to their question or criticism, others simply want to share their positive experience. In any case, an answer from the reviewed company is important, because that means customers feel perceived and appreciated …

July 21, 2020

Yesterday, the first BVMW Business Club since the beginning of the Corona Pandemic took place in the Dresdner Ballsportarena. Prof. Dr. Ralph Sonntag from the HTW Dresden gave a lecture on the topic ” Google reviews – an underestimated CRM channel and instrument for customer satisfaction”. The underlying study …

RS-Google location search

July 17, 2020

Online orders, a visit to a restaurant in a strange city, a new electricity provider – what do all these things have in common? Right, customers review their experience with the product or service. What used to be the recommendation of friends and relatives is now the online review! While 95% …

25 november 2020

Die meisten Inhaber von Google My Business (GMB) Standorten werden noch nie darüber nachgedacht haben, ihr Review Management zu zentralisieren – schlicht und ergreifend, da sie lediglich einen einzigen Standort verantworten. In dem Fall lassen sich alle Google Bewertungen und Informationen relativ einfach …

Copyright © 2020

REVIEW SHERPA

Copyright © 2020

REVIEW SHERPA