Have always the correct reactions to your reviews
Thousands of customers write reviews on Google – every day! Some of them want an answer to their question or critics, other just want to share their positive experience. Anyway a reaction by the location owner is important because it makes the customers feel perceived and valued.
But how to answer reviews correctly? We want to give you a short overview of the most important Dos and Dont’s in in an active review management so you can avoid the biggest mistakes.
Are you looking for a suitable solution?
With REVIEW SHERPA, you always know how customers have rated your locations in recent months. In addition, you can use the individual tag system to categorize your reviews and identify and highlight key topics.
With REVIEW SHERPA your team works together efficiently and saves time! You can share knowledge and information and also have the possibility to assign reviews to other users to ensure trouble-free communication within the team.