That you always react correctly to your review
Every day thousands of customers write reviews on Google. Some expect a reaction to their question or criticism, others simply want to share their positive experience. In any case, an answer from the reviewed company is important, because that means customers feel perceived and appreciated.
But how do you answer reviews correctly? We want to give you a short overview of the most important Dos and Dont’s in review management. That means you can easily avoid the biggest blunders.
Are you looking for a suitable solution?
With REVIEW SHERPA, you always know how customers have rated your locations in recent months. In addition, you can use the individual tag system to categorize your reviews and identify and highlight key topics.
With REVIEW SHERPA your team works together efficiently and saves time! You can share knowledge and information and also have the possibility to assign reviews to other users to ensure trouble-free communication within the team.